Got questions?
No problem. Hopefully we have the answers!

Mons is a small company with a big heart and an awesome support network. We are only a few, but together, we are hundreds. If you have questions, please let us know here. Customers can log in to your dashboard and check the 24/7 support.

HEY MATE

Standard support hours are M-F 9am-5pm EST
and 24/7 emergency support through your dashboard.

I WANT TO MIGRATE MY WEBSITE TO MONS

Great news, we want you to migrate to us too. So, this is super easy actually, just go to www.mons.digital/pricing and pick your plan. We will do the rest. After you pick a plan, we will send you a request with info, we will take it from there.

HOW DO I CREATE AN ACCOUNT WITH MONS?

Creating an account with mons is a little different to most hosting companies. As we are 100% custom support, all you have to do is give us your email address and select your plan, and we do the rest, that is it. After we set you up, you will receive an email with a request for payment and we are done. So easy.

HOW DO I PAY MONS?

When you sign up with Mons, we will send you an auto request for payment. We accept credit card only. Any credit card that works for you, works for us. So sign up, sit back and an email to pay will hit your inbox shortly afterward.

DO I HAVE AN ACCOUNT MANAGER AT MONS?

Well not exactly, but you do have all of us at your service. We essentially¬†provide ongoing support for all customers via ZenDesk support and our online chat. You can also call us if things get crazy. But that’s pretty rare.

A MINI HELPING HAND

WHY SHOULD I USE MONS?

Basically, because we are awesome. We are affordable and we are super easy to work with. We also keep your website live and healthy. That’s so cool right. The best part is, you don’t do anything, we do it all for you.

I KNOW NOTHING ABOUT WEBSITE HOSTING

Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser

I HAVE MOVED TO MONS, WHAT NOW?

Sit back and relax. If you had already to moved to Mons, you wouldn’t have to click on this section as you would be alive and kicking on your shiny new website hosting already.

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